To our clients, value is not only determined by price, but is also defined by exemplary service and the delivery of a seemingly effortless event. That’s where we differentiate ourselves from other audiovisual production companies.
From conception to post-event wrap-up, we manage every aspect of a production, including the Audio, Video, Live Event Services, Lighting, Rigging and Scenic details. Our employees are trained to go above and beyond their appointed roles and are motivated to meet and exceed client expectations, whether that’s assisting with a computer presentation during an event or helping facility staff where needed. All employees also participate in a customer service ethics class and benefit from customer service training on a quarterly basis to ensure our team is equipped to meet every customer need.
We’re very proud of the work we’ve done in the Pacific Northwest and have always embraced giving back to our community. AV Factory is proud to support various charitable and non-profit organizations like Fred Hutchinson Cancer Research Center, Childhaven, and Youth Eastside Services.